QANTAS changes its passenger disruption policies
- Airline News, QANTAS
- March 9, 2020

The QANTAS call centre in Melbourne, one of three operating in Australia, will formally close today 16 June 2015. The call centre in Brisbane is scheduled to close sometime in mid 2016. Hobart will be the sole call centre located in Australia for the airline. The closure of the Melbourne call centre which employs around
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Effective 29 September 2015, Jetstar Airways (JQ) will add Wuhan (WUH), China to its international network. The low cost carrier, wholly owned by QANTAS, will fly twice weekly from the Gold Coast/Coolangatta Airport to Wuhan using two-class 787-8 Dreamliner aircraft. Flights are scheduled every Tuesday and Saturday. The Travel Daily Australia (05 May 15)reports that the
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QANTAS will resume flights between Perth and Singapore which were suspended in May 2014. The carrier will use two class Boeing 737-800 aircraft five times weekly from 26 June. The Perth – Singapore market is also served four times daily with wide body 777/330 aircraft by Singapore Airlines, twice daily with Jetstar Asia A320s and
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Jetstar Australia and New Zealand cabin crew, or “Team Members” as the wholly owned QANTAS subsidiary airline designates them, have been sent letters about inaccuracies relating to their remuneration. Essentially it relates to staff having been underpaid for work already undertaken. This letter, signed by the Head of HR Transformation, is being sent to staff
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Virgin Australia will add Tamworth to its Australian domestic network from 25 May 2015. The carrier will fly from Sydney to Tamworth six times weekly with ATR-72 aircraft. The Sydney – Tamworth market is presently served exclusively by QANTAS Link services. Virgin Australia’s entry into this market will effectively end a monopoloy on this route.
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