QANTAS changes its passenger disruption policies
- Airline News, QANTAS
- March 9, 2020
Qantas continues with its popular “scenic flights”. After the success of its first scenic flight on 10 October , an eight hour aerial journey taking in Australia’s iconic sights such as the Great Barrier Reef and Uluru, the airline will now offer a “Centenary” edition scenic flight. On 16 November 2020, the airline will celebrate
READ MOREQantas will no longer be offering its complimentary Chauffeur Drive service on flights between Australia and London. This also applies for customers booked on an eligible flight with a Qantas flight number that is operated by Emirates. Existing Chauffeur Drive bookings made on or before 15 April 2020 for travel through to 30 April 2021,
READ MOREThe Coronavirus COVID-19 is negatively impacting demand for air travel and airlines are taking measures to mitigate and contain the negative effects. QANTAS will temporarily ground eight of its twelve strong A380s until mid-September. The airline has already reduced the number flights and capacity by using smaller aircraft from Australia to Hong Kong and Singapore
READ MOREEffective 09 March 2020, QANTAS will change the way it handles the assistance it gives to passengers in times of disruption. The new policy for its “Customer Disruption Management Standards” will apply when flight disruptions have occurred as a direct result of weather or Air Traffic Control (ATC) incidents. When a disruption has occurred due
READ MOREQantas’ seasonal services to Vancouver (YVR) will be operated by the Boeing 787-9 Dreamliner aircraft for the Northern Hemisphere winter. The carrier also confirmed the seasonal service will be extended by one month based on demand and popularity of the flights for the ski season. The Dreamliner flights will operate thrice weekly 12 December 2020
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