QANTAS changes its passenger disruption policies
- Airline News, QANTAS
- March 9, 2020
The Coronavirus COVID-19 is negatively impacting demand for air travel and airlines are taking measures to mitigate and contain the negative effects. QANTAS will temporarily ground eight of its twelve strong A380s until mid-September. The airline has already reduced the number flights and capacity by using smaller aircraft from Australia to Hong Kong and Singapore
READ MOREEffective 09 March 2020, QANTAS will change the way it handles the assistance it gives to passengers in times of disruption. The new policy for its “Customer Disruption Management Standards” will apply when flight disruptions have occurred as a direct result of weather or Air Traffic Control (ATC) incidents. When a disruption has occurred due
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