QANTAS changes its passenger disruption policies
- Airline News, QANTAS
- March 9, 2020
Qantas will no longer be offering its complimentary Chauffeur Drive service on flights between Australia and London. This also applies for customers booked on an eligible flight with a Qantas flight number that is operated by Emirates. Existing Chauffeur Drive bookings made on or before 15 April 2020 for travel through to 30 April 2021,
READ MOREThe Coronavirus COVID-19 is negatively impacting demand for air travel and airlines are taking measures to mitigate and contain the negative effects. QANTAS will temporarily ground eight of its twelve strong A380s until mid-September. The airline has already reduced the number flights and capacity by using smaller aircraft from Australia to Hong Kong and Singapore
READ MOREEffective 09 March 2020, QANTAS will change the way it handles the assistance it gives to passengers in times of disruption. The new policy for its “Customer Disruption Management Standards” will apply when flight disruptions have occurred as a direct result of weather or Air Traffic Control (ATC) incidents. When a disruption has occurred due
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