• QANTAS changes its passenger disruption policies

    QANTAS changes its passenger disruption policies0

    Effective 09 March 2020, QANTAS will change the way it handles the assistance it gives to passengers in times of disruption. The new policy for its “Customer Disruption Management Standards” will apply when flight disruptions have occurred as a direct result of weather or Air Traffic Control (ATC) incidents.  When a disruption has occurred due

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